Welcome!
You have reached the Microsoft Exchange 2010 Team Site sponsored by Exiis Corporation, a Microsoft Certified provider for Exchange 2010 Server Products and Technologies. We’re sure you have a lot of questions about Microsoft Exchange 2010 Server and how our team can assist you in reaching your business objectives. If you have questions about the company, feel free to check out the corporate site: http://www.exiis.net/.
About our team…
Our team consists of several Microsoft Certified Exchange Professionals who work with Microsoft Exchange 2010 Server on a daily basis…7-days a week, 365 days a year! Our team members are chosen from across the US and Canada, assembled together with one purpose in mind: to deliver value-based solutions that work for you, your organization, and its end-users. Our team is part of a larger collection of Microsoft Professionals under the Exiis Corporation umbrella of support services—if you need assistance with other Microsoft products, we are happy to assist you in finding the right team for your needs. If you’re requirements are for Microsoft Exchange 2010 Server, Active Sync, Blackberry, Smart Phones, Outlook Anywhere or Email or collaboration and communication with Microsoft Outlook; you’ve found the right team!
Challenges you may be facing…
While every client has a very unique and specialized solution requirement, the Exchange team at Exiis Corporation has likely seen and addressed the very same or a very close variation of the challenge you are facing. The following concerns have been the most commonly requested:
· The need to augment local talent and experience is a common request received by the team. Migrating, transitioning, upgrading, or whatever “technical” buzzword your IT department is throwing around, the bottom line is most locally-owned IT service providers and many in-house IT technicians do not have the depth and breadth of experience necessary to install the latest version of Microsoft Exchange 2010 from beginning to end. Exchange 2010 Server has broken the mold of older Exchange 2003 Server environments and requires a deep understanding of the total solution as a whole. Exchange 2010 has radically changed the messaging and collaboration environment; it’s perfectly natural for administrators and IT technicians to need assistance with these changes. In many cases, the Exchange team at Exiis Corporation provides a solution path that saves the organization up to 30% in time and labor than that which was spent by their in-house or out-sourced technicians.
· Assistance with Microsoft Exchange 2010 Components is at the top of the list as to why folks contact our team. The installation of Exchange 2010 Server is a fairly straight-forward and easy process, regardless of whether or not an earlier version of Exchange is in the environment. Installing Exchange 2010 Server is not generally the issue; it’s how to configure the server thereafter and how to retire Exchange 2003 Server that becomes the challenge. Most common requests are:
o Microsoft Exchange 2010 Cannot Send Emails
o Microsoft Exchange 2010 Cannot Receive Emails
o Cannot send emails between Microsoft Exchange 2003 and Exchange 2010 Server
o OWA is not working with Microsoft Exchange 2010 Server
o How to configure OWA so the /OWA web-site address is not needed
o Assistance with Certificates with Microsoft Exchange 2010 Server
o Blackberry, Androids, and Smart Phone Support with Microsoft Exchange 2010
o Microsoft Exchange Server 2010 Active Sync
o Troubleshooting Microsoft Exchange 2010
o Removing Exchange 2003 from an Exchange 2010 Environment
o Outlook does not work with Exchange 2010 Server
o ForeFront for Exchange 2010 Assistance
o ISA and/or ForeFront TMG support with Exchange 2010
· High Availability, Reliability, and Continuity are often requirements that are needed when Microsoft Exchange 2010 is introduced to the organization. For many organizations, Microsoft Exchange 2010 Server delivers the main communication processes between end-users, clients, vendors, and partners. High availability and reliability must exist within an Exchange 2010 Organization, otherwise you have to ask yourself questions like: How much in profits, sales leads, and income is lost when your Microsoft Exchange Server is down? How much productivity, functionality, and good-will do you lose? Not only with end-users, but with clients as well? These are great questions because many companies don’t consider the importance of how Exchange 2010 Server ties directly to their company’s profit and loss statement. Our “average” client report they lose thousands of dollars in sales and goodwill when Microsoft Exchange is down for the day-that's very conceivable in today's digital world. Think about the dynamics of this situation:
o End-User (speaking to the customer): I’m sorry, but our email is down and I can’t help you.
o IT Managers: Exchange is unreliable...we should go back to a POP3 mail server.
o Business Owner:
§ I’m losing money!!!
These are just a few of the examples we come across at Exiis every single day! Sadly, practically every client we talk to belittle Microsoft Exchange services to being their email server…think about this for a moment…is Exchange just an email server? The answer is absolutely not!
Let’s highlight what Microsoft Exchange delivers…
· Communication: Exchange delivers messages via email; but we have other ways to communicate as well: telephones, fax machines, Twitter and Facebook, just to name a few. If it’s “just” about email, then why have Microsoft Exchange? Wouldn’t a POP email account suffice?
· Ideas: Microsoft Exchange allows internal and external users to exchange ideas about new and emerging company technologies. These thoughts are communicated through the use of email within the environment; email that is safe, secure, and unavailable to the probing eyes of hosted, third-party POP3 or hosted Exchange services.
· Collaboration: Other Email-based systems do not allow a centralized location for collaboration. Messages sent and received are treated as “new” messages; there is no affiliation with previous emails, meaning, they take up space on a server because they are always “new” messages. Microsoft Exchange Server is based on the process of delivering a “single storage” thread…messages delivered and responded to are stored once—with responses added to the single instance. This means Exchange “tags” a message, builds on the message, indexes the message for faster search capabilities, and stores the message once—no matter how many recipients are involved and no matter how many responses are received. Microsoft Exchange stores the message once, records responses, and treats storage space as a single instance; freeing up valuable disk space for usage by other applications.
· Meetings: We constantly hear that meetings are arranged by email invites—they are accepted or denied. That’s fine, however, can you imagine the type of volume and disk space it takes to store ten meeting requests, ten responses, and 4 others that need to reschedule because of conflicts? With Microsoft Exchange 2010, We can schedule an appointment within Outlook by searching for their “First Available Time” everyone on the meeting request has in common. Essentially, Exchange will find the first available time where 3, 4, or 10 users are available to meet, suggest that time to the meeting organizer, and they can schedule that meeting with the confidence of knowing all attendees can join! If your secretary or assistant is submitting requests for meetings that are constantly being “rescheduled”; Microsoft Exchange can eliminate this problem.
· Tasks: Tasks are fun! Manager 1,2,3,4,5,6,7 and 8 leave a meeting with a list of items their co-workers need to complete. This kind of communication won’t occur with POP3 email communication; but it will occur with Microsoft Exchange. In other words, a single, shared task list accomplishes the same as 8-separate ones with no waste and a centralized storage area to review the status of the tasks.
Let’s dig a bit deeper…
Business, Legal and Regulatory Requirements: An employee requests a 1-week vacation. The company responds and say’s “yes”; take your vacation! The employee, a year later, states he was denied his vacation time and is suing the company. In other email environments, the company is frantically looking through threads and threads of separate emails to find the response that says the employee can take his vacation; in an Exchange 2010 Server Organization environment; messages are indexed, categorized, searched and retrieved within seconds. Although the company has no “Legal” reason to retain emails; they have been smart enough to do so…the responding email is presented and the employee loses his argument. Point is, why rely on a government regulation to enforce what should be “common sense”—especially when those features are built right into Microsoft Exchange? If you are not archiving, journaling, and saving email communications—who’s at fault? Think about this….if you can’t prove it in court…you can't win!
Summary…
So what are you waiting for? If you need a professional solution to your business, call the support professionals at Exiis Corporation, it’s toll-free! 877-752-1122