If you are experiencing a server-down or mission-critical issue, call 877-752-1122 for immediate help, support, or assistance.

Exiis Corporation provides emergency repair services for Microsoft Outlook 2003 and help for Microsoft Exchange 2003 Server. When help for Microsoft Exchange 2003 Server is needed, you need a source that you can contact to assist in repairing databases, recover the Information Stores, and to defrag and compact Exchange 2003 databases as quickly as possible. When your Microsoft Exchange 2003 Server is down, e-mail flow has stopped, employees cannot communicate customers, and you entire messaging platform is at a standstill. Even if your employees are taking advantage of the many cache-based solutions introduced in Outlook 2003, the simple process of interacting with one another and with customers cannot occur. While access to previous e-mails, contact information, calendar and tasks remain available, the simple process of informing others of changes is no longer available to the organization.

The support professionals at Exiis Corporation have in-depth knowledge and experience in recovering and providing help for Exchange 2003 Server. Our professionals know how to apply advanced troubleshooting tools that will return your Microsoft Exchange 2003 Server to a functional level in the quickest amount of time.

While databases are a primary cause for Outlook and Microsoft Exchange 2003 Server interruptions, other network related issues can cause interruptions as well. For example, an incorrectly configured network environment may cause the Microsoft Outlook 2003 client to report “The RPC Server is Unavailable”, a common complaint from Outlook 2003 users. This particular issue is related to basic networking protocols such DNS, which is the primary service that locates Microsoft 2003 Server Domain Controllers and Microsoft Exchange 2003 Servers. In organizations that are utilizing Windows NT Server and Windows 95 Clients, this issue becomes more and more prevalent as Windows NT DNS services are not dynamically registering Windows clients. By upgrading to Microsoft Windows 2003 Server, organizations will see a vast improvement in their internal communication processes, increase security options, and have the ability to take advantage of new emerging technologies.

Never miss an Important Meeting, Misplace a Contact, or Forget a Task

Microsoft Exchange 2003 introduces “ActiveSync”, a new technology that allows Windows-enabled devices, Blackberry, and other smart phones to synchronize their built-in calendar, tasks, and contacts with the Microsoft Exchange 2003 Server. This new technology means remote users with Microsoft Outlook 2003 no longer need to connect to the corporate Exchange Server via a Virtual Private Network (VPN for short). Because ActiveSync takes advantage of Secure Hyper Text Transfer Protocol (HTTPS) instead of standard Remote Procedure Calls (RPC); Microsoft Outlook 2003 and Microsoft Exchange 2003 Server encapsulates the communication over secure channels. Most corporate environments already have Port 443 available for other secure HTTP communications, such as credit card transactions and on-line orders. Administrators can direct Microsoft Exchange 2003 Server traffic over the Internet using advanced routing hardware solutions, such as Microsoft ISA Server 2004. ISA 2000 Server and ISA 2004 Server have built-in “Exchange-Aware” routing rules and filters that are designed specifically for supporting the RPC over HTTPS protocol. In addition to using RPC over HTTP, other protocols such as IMAP and POP3 can communicate with Blackberry and other non-Windows devices to deliver e-mails without sacrificing efficiency.

End-User Management improves while Help Desk calls Decrease

In addition to the Microsoft Outlook 2003 client, remote users can also take advantage of Microsoft Outlook Web Access (OWA). Outlook 2003 Web Access has been improved over Outlook 2000 Web Access and provides additional options for remote, non-Outlook clients to manage their e-mail, tasks, and appointments. Outlook 2003 Web Access allows connectivity to Public Folders, a feature offered with Microsoft Exchange 2003 Server where end-users, managers, and developers may create their own e-mail enabled, publically available folder. Outlook 2003 Web Access is a convenient way to save cost over the Outlook 2003 client as well by balancing the need for a desktop client verses the Internet client, companies and organizations can save money, budget efficiently, and provide the best of both worlds to their end-users.

Self management features in Outlook 2003 allow users to set and control their own spam filtering options without the need to contact the Help Desk for assistance. While many organizations utilize Spam Cop, Postini, and Barracuda hardware solutions, Microsoft Exchange 2003 Server has additional built-in spam filtering options, such as the ability to create custom Black Lists, White Lists, IP Filtering, and other advanced filtering capabilities. Exiis Corporation helps Microsoft Exchange 2003 Server clients with understanding these advanced filtering options and assist administrators in creating their own custom rules. When combined with other hardware solutions, RBL lists, and anti-virus/anti-spam software solutions, the amount of spam mail reaching Outlook 2003 clients is significantly reduced.

Professional Help Desk Support Services for Microsoft Exchange 2003 Server

Exiis Corporation offers professional Help Desk services for Microsoft Exchange 2003 Server. Our highly trained staff of Microsoft Certified Professionals and Microsoft Certified System Engineers can assist your organization in the installation, upgrade, or migration from Microsoft Exchange 5.5 Server to Microsoft Exchange 2003 Server or from Exchange 2000 Server to Exchange 2003 Server. Our certified partner relationship with Microsoft allows us to have access to the most recent advancements in Microsoft Exchange 2003 Server technologies, including access to special training classes and restricted internal access to other Microsoft advancements not available to the general public. Our consultants can assist your organization with advanced planning concepts for continuity, backup and recovery planning, and disaster recovery planning techniques.

Safe, Secure, Trusted Remote Help Desk Assistance for Microsoft Exchange 2003 Server

Exiis Corporation uses some of the most advanced remote desktop solutions available in today’s market. By using technologies such as WebEx, Exiis Corporation Microsoft Certified Microsoft Exchange 2003 Server Administrators can log on to your server in real-time, allowing you to observe the work we perform, assist you in changes you propose, or to simply “view” your environment without performing any changes. WebEx technologies allow us to take the guess work out of how the organization is organized and to view exactly what may be occurring on your Exchange 2003 Server, the Windows 2003 Server, or within the network. WebEx technologies also allow our engineers to connect to any client within the organization to view how their Outlook 2003 client is behaving and interacting with the Exchange server.

Help for Microsoft Exchange 2003 Server Support on Windows 2003 Server

If your organization is new to Microsoft Windows 2003 Server or have just recently installed Microsoft Exchange 2003 Server in the environment, the support professionals at Exiis Corporation can assist in reviewing your configuration and installation. Since Windows 2003 Server and Microsoft Exchange 2003 Server will be new to many administrators, having a Microsoft Certified Partner you can trust to review your installation can be extremely beneficial. Most Small Business Server clients and even enterprise level clients don’t have the necessary, specialized Exchange Server resources to perform a complete and thorough review of their environment. There are many ways in which Microsoft Exchange 2003 Server takes advantage of the Windows 2003 Server security and networking features, including group Policy and Active Directory enhancements. The support personnel at Exiis Corporation is a team of specialists who concentrate on specialized areas of Microsoft technologies, meaning, you have immediate access to a team of experts and specialists in the area of concentration you need assistance with the most.

How Exiis Corporation Can Help with Microsoft Exchange 2003 Server

Many organizations have been holding off from making the switch from Windows NT Server to Windows 2003 Server environments. Exiis Corporation has been on the cutting edge of Windows technologies since the original release of Windows for Workgroups 3.1, which means we have experienced Microsoft Windows Product Support Professionals who have experienced the challenges of earlier releases of Windows, who have lived through the upgrade and migration process of Microsoft Exchange 5.5 Server to Microsoft Exchange 2000 Server and from Microsoft Exchange 2000 Server to Microsoft Exchange 2003 Server. Real-world experience and exposure to multi-level Exchange Organizations allow Exiis Corporation technicians to combine their experiences and deliver “Best Practice” solutions regardless of where the organization is with their messaging platform. For example, many organizations that have implemented Instant Messaging solutions with Microsoft Exchange 2000 Server may be surprised to learn Instant Messaging is not included with Microsoft Exchange 2003 Server. Exiis Corporation support professionals can assist your organization in determining whether it’s best to have a Microsoft Exchange 2000 Server remain in the organization or if it’s best to introduce Microsoft Live Communications Server with real Presence Awareness. Exiis Corporation can assist business managers and corporate entities in determining the correct upgrade or migration path that makes the most sense in the overall goal of the business.