Help for MS Exchange 2007 Server – Unified Messaging Help MS Exchange 2007
Help for MS Exchange 2007 Server is Available from MS Certified Partner
Exiis Corporation offers Help for Unified Communications – Exchange 2007 Server 

Exiis Corporation combines the talents of Microsoft Certified Systems Engineers (MCSE), Cisco Certified Internet Engineers (CCIE), system security specialists, experienced business consultants, and professional project managers to deliver the perfect Unified Messaging environment, regardless of your organizations size or location. Our world-class 24X7 Professional Call Center provides help -desk style support at all levels within the organization—from end-users to senior IT managers. We provide additional technology planning, design, and deployment options with other Microsoft Products and Technologies, such as Microsoft Office SharePoint Server (MOSS) and Microsoft Dynamics products. With such a diverse and specialized group of professionals, Exiis Corporation will certainly become a trusted and valuable partner you can rely upon.

Exchange 2010 Unified Messaging

Microsoft Unified Messaging for Exchange 2007 Server network environments allows businesses and organizations to respond in real-time to voice mail and e-mail communications across the enterprise, mid-size and small business server network environments with lightning-fast solutions responses. Business owners, Corporate Executives, and Small Business Server users are able to respond to mission-critical e-mail communications without the need to be in the office, physically connected to their corporate environment, or logged in with a computer or the Outlook client. Tight integration with mobile devices such as Microsoft Windows-enabled devices, Windows Mobile, Blackberry, iPhones, Windows Mobile, etc.

The ability to setup e-mails on a triage basis allows users to address their most important e-mails based on level of importance. This ability includes more than just e-mail messages--they also include voice mails, Instant Messages and other forms of electronic communications users can track and manage based on individual preferences. Managing these communications within a single messaging platform is the key to Exchange 2007 Server technologies and its success—one source, one location, a single messaging platform allows a single management platform to get work done quickly, efficiently, and expediently in today’s rapidly changing business environment.

Exchange 2007 Advanced Messaging Options
***Many of these features are available with Exchange 2007 Server, some are available only with Exchange 2010 Server—please call Exiis Corporation if you need additional clarification of Advanced Messaging Features.***

Voice Mail Preview: New! Exchange 2007 Server facilitates the cumbersome task of navigating through voice messages in the Inbox. With the advanced Exchange 2007 Server speech-to-translation engine, users can read the contents of recorded e-mails in the same fashion as reading an e-mail message, Reading the contents of an audio recording in the same fashion as an e-mail allows users to male determinations as to which action they will take on a particular message. When a user opens a voice-mail message, the message immediately becomes an “actionable” item, meaning, all of the senders information is available including return e-mail address, telephone number, Instant Messaging information and so forth. Additional icons and messaging information is stamped within the message and allows users to review message responses quickly and easily.

Protected Voicemail: New! Messages received by users are checked via User Rights Management as to their permissions for forwarding and responding to their voicemail messages. Administrators and end-users to a degree are allowed to set permissions to voicemail messages which means personal messages remain personal, vendor voicemails may be more accessible, and general voicemail messages may be more available to team members depending on their membership to a global group distribution list. Messages marked as “Do Not Forward” are prevented for being forwarded to other users (these messages are marked as “Private”).

Message Waiting Indicator (MWI): New! Unified Messaging options allow users to check their active voicemail messages via a single icon (displayed as a “lamp” that flashes in Outlook). Unified Message Waiting Indicator allows Outlook users to easily check pending messages (or “New” messages”) without the need to filter through older messages.

Auto Attendant Features: The requirement for a “Receptionist” or an individual person to answer and transfer phone calls is no longer a required in the Exchange 2007 Server Organizations. Exchange 2007 Server messaging features allow for a universal messaging service, meaning all calls to the organization can be received, answered, and routed based on the caller’s response. There is no longer a reason to have a “Receptionist” answer incoming phone calls (unless, of course, personal communications remain a primary concern to the organization)—these requirements are met by Exchange 2007 messaging services. This style of “Personal” attention has been universally adopted my many organizations and somehow makes the personal touch somewhat less important. Provided organizations are comfortable with Auto Attendant features and choose to ignore the personal touch customers are looking for; Auto Attendant features in Exchange 2007 are hard to ignore and certainly a valid reason to migrate to Exchange 2007.

Call Answer Rules: Unified Messaging allows users to control the flow of their voice and e-mail messages throughout the Organization. Call answer rules allow users to set their options, such as “Leave a Message”, “Find Me”, and “Forward” to another associate. Call answer rulers follow global and enterprise end-users based on their time-zone restrictions. For Example, salespersons in the Mountain Time Zone can set their preferences so users calling from Eastern or Pacific Time zones know their salesperson is not available beyond normal working time zones (time zones specific to their region). This allows salespersons to transfer messages and phone calls to other salespersons in different call zones to address and answer questions in a real-time fashion, eliminating the need to wait until the primary salesperson is available. The end result is greater profit margins for the organization while reducing sales commissions and payroll-specific obligations.

Outlook Voice Access: An additional feature introduced with Exchange 2007 Server is the ability for users to access and manage their Outlook voicemail messages completely from a remote source. This means that regardless of the connection utilized, Outlook clients can respond, transfer, and manipulate voicemail messages without ever having to enter the office. Changes to the user’s calendar, tasks, and contacts are easily made regardless of their location, on the road or in the office.