Professional MS Exchange 2010 Server Help – Help with Outlook 2010 Clients
MS Exchange 2010 Server Help with Enhancements and New Features
Improved Communications across the Enterprise and Small Business Server Networks 

Microsoft Outlook has broken new grounds in providing a “Universal Inbox” for users within a Microsoft Exchange 2010 Server Organization. Legacy phone messaging platforms will be getting a run for their money as Microsoft Exchange 2010 with Unified Messaging gains acceptance from Telco companies and third-party vendors such as Cisco and Avaya.

Microsoft released Exchange 2007 Server with Unified Messaging capabilities—the ability to join into an organizations data backbone and interact with IP-based telecom equipment. In other words, organizations that have telephones and fax machines that utilize Voice over Internet Protocols, or VoIP for short, now have the option to utilize Microsoft Exchange 2010 Server as their primary message center. Similar to Cisco’s Unity solution, Microsoft Exchange 2010 Server intercepts voice mails, records voice messages, and sends a message to the user’s desktop informing them a voice message has been received.

While the capability to alert end-users via e-mail that a new voice mail has been received is not new, Microsoft Exchange 2010 Server and unified Messaging Server takes the feature one step further by transcribing the message and delivering it to the Outlook client, smart phones, Blackberry’s, and Apple  iPhones via ActiveSync technologies. Delivering a message notification via e-mail is really no big deal; after all, Cisco Unity Manager has been doing this for years. Microsoft Exchange 2010 Server with Unified Messaging takes an additional step by transcribing the e-mail and placing a preview of the voice message directly into the e-mail alert. This allows local and remote users to read a snippet of the message and decide on its urgency without ever having to actually listen to the voice mail message. Voice mail messages can also be moved about within the Exchange Organization with the capability to save the voice mail to an Outlook folder, a public folder, a managed folder and even forwarded to another user.

Never miss an Important Meeting, Misplace a Contact, or Forget a Task

With the combined power of Microsoft Exchange 2010 Server with Unified Messaging and Outlook 2010, users can manage their meetings, tasks, and contacts directly from their home telephone, cell phone, and even their legacy shoe phone if necessary. While Microsoft Exchange ActiveSync Technologies keep popular mobile devices, such as Windows Mobile, Blackberry, and the iPhone in sync while away from the office--Microsoft Exchange 2010 Server’s Unified Messaging Server allows for users with land-line and regular cell phones to check messages, review meeting appointments, tasks, and contacts. Built with Microsoft’s voice-to-text messaging engine, Exchange 2010 Server’s Unified Messaging Server interprets voice commands, allowing users to check, change, modify, and cancel important meetings and tasks simply by following the built-in voice prompts. Once a meeting or task has been modified, the user has an option to send an update to all the participants without ever opening an Outlook client or logging onto the corporate network.

End-User Management improves while MS Exchange 2010 Server Help Desk calls Decrease

New in Microsoft Outlook 2010 is the ability for end-users to take more control of their Outlook features without the need for a help desk call. For example, Exchange 2010 Server allows end-users (with the proper permissions) to create their own server-side Distribution Lists. Those familiar with Microsoft Exchange and Outlook can see the immediate benefits of creating server-side distribution lists, which are shared throughout the entire organization where everyone with the proper permissions may access and utilize. Server-side Distribution Lists enforces Microsoft’s commitment to move away from Public Folders ant towards a single mailbox store.

Self management allows for users to change their settings directly from the Microsoft Outlook 2010 client. Microsoft Outlook Web Access 2007 allowed limited changes to the users profile such as changing their password—Microsoft Web Access 2010 allows users to change additional information normally required by the Exchange network administrator. For example, a user moves and changes their contact information; they can quickly and easily change their address and phone number from within Outlook which will update the Global Address List. Other Microsoft products that rely on the Global Address List will soon be taking advantage of this new feature which will lower costs and duplicate entry requirements throughout accounting, HR, SharePoint and other applications.

Professional MS Exchange 2010 Server Help Desk Support Services

Exiis Corporation, a Microsoft Certified Partner offers local and remote Help Desk Support Services for businesses and organizations from Enterprise-class, multi-site, multi-domain, multi-forests configurations to Mid-Size Business Essentials and Small Business Server environments. At Exiis Corporation, our Help Desk Support Personnel have been installing, configuring, troubleshooting, and assisting clients for over two decades. No matter what area of help you need assistance—upgrading from Exchange 2003 to Exchange 2010 or from Exchange 2007 to Exchange 2010, the experts at Exiis Corporation are able to lend a hand, provide sound advice, and solve whatever challenges you may be facing based on real-world experience and practical applications.

Safe, Secure, Trusted Remote MS Exchange 2010 Server Help Desk Assistance

Help for Exchange 2010 Server is available utilizing a variety of safe, secure, trusted, and proven technologies that allow our Help Desk Support Professionals to connect immediately to your server environment. By utilizing advanced technologies such as Cisco WebEx, our Microsoft Exchange 2010 Server Professionals can view and discuss your configuration options without interfering with your current security requirements. WebEx technologies allow our engineers to provide direct configuration changes.

MS Exchange 2010 Server Help on Windows 2008

Not surprisingly, with all the improvements made to Exchange 2010 and Outlook 2010 there has to be a degree of sacrifice as well. Support for Microsoft 2003 and earlier 64-bit Operating Systems are being dropped—primarily because the earlier Microsoft Operating Systems cannot support or be easily patched or service packed to support Exchange 2010 Server requirements. While there may be plenty of life left in a Windows 2003 Server environment, business and organizations will likely need to begin to look at Microsoft Windows 2008 sooner, rather than later. Exiis Corporation has already seen newer software releases where 64-bit hardware is required and where Windows 7 and Windows 2008 Server is required to run the application.

How Exiis Corporation Can Provide MS Exchange 2010 Server Help

Many organizations are still running on older Microsoft Windows 2000 and 2002 platforms with only a handful by comparison having migrated to Exchange 2008 Server platforms. Organizations that are looking for upgrading or migrating to Exchange 2010 Server from Exchange 2000 and Exchange 2003 Server environments will find many challenges and differences between both the Operating System and the Exchange Management features. Exiis Corporation has the real-world experience to assist organizations of all sizes, from small business to enterprise level environments. We offer a complete staff of Microsoft Certified Professionals who specialize in Microsoft Exchange Technologies. Our consultants, system administrators, and project managers bring this experience to the table and discuss openly the challenges your organization may face and how to surmount those challenges with the least interruption to end-users and business processes.